This Privacy Policy and protection of personal data defines the way in which CENRAD SOCIEDAD ANONIMA, legal certificate number THREE-ONE-HUNDRED-ONE- SEVEN HUNDRED FOUR THOUSAND TWO HUNDRED AND EIGHTY-SIX (3-101-704286) hereinafter referred to as "THE RESPONSIBLE", collects, uses, transfers, processes, stores and discloses the information provided by users on the website the foregoing in accordance with the provisions of the Law on the Protection of the Person against the processing of their personal data number 8968 and its Regulations. The RESPONSIBLE with this policy expressly informs the user of the existence of a Personal Database (hereinafter the "Database"). Before entering the website and/or using any service, The user must ensure that he has read, understood, and accepted (informed consent) all policies, uses, and conditions by checking the corresponding box called "I have read the privacy policy and I agree".  In case the user does not accept the privacy and data protection policy.



User: It is the person Owner of the personal data.

Personal data: Any data relating to an identified or identifiable natural person, as well as any file, file, record or other structured set of Personal Data, which are subject to processing or processing, automated or manual, whatever the modality of its preparation, organization or access.

Sensitive personal data: Any information related to the intimate jurisdiction of the person, such as those that reveal racial origin, political opinions, religious or spiritual convictions, socioeconomic status, biomedical or genetic information, life and sexual orientation, among others.

Processing of personal data: Any operation or set of operations, carried out by automated or manual procedures and applied to Personal Data, such as collection, recording, organization, conservation, modification, extraction, consultation, use, communication by transmission, dissemination or any other form that facilitates access to these, comparison or interconnection,  as well as its blockade, suppression or destruction, among others.

Personal database: Any file, file, record or other structured set of personal data, which are subject to processing or processing, automated or manual, whatever the modality of its elaboration, organization or access.

Responsible for the database: Natural or legal person who administers, manages or is in charge of the database, whether this is a public or private entity, competent, in accordance with the law, to decide what is the purpose of the database, which categories of personal data must be registered and what type of treatment will be applied to them. In the present case, the person responsible for the database is CENRAD SOCIEDAD ANONIMA, legal card number three-one-hundred-seven hundred and four thousand two hundred and eighty-six (3-101-704286).



The controller adopted certain best practices for the processing, collection, and storage of information securely and protected from unauthorized access that could alter it, or disclose it in an unauthorized manner.

The information consists of the full name of the user, identification, date of birth, transaction information, email, telephone number, inquiries, and other data stored on our website. In addition, we make sure to keep safe the exchange of sensitive and private information between the website and users through a secure connection channel (SSL). This information will be processed

We do not trade, sell, rent, or share users' identifying information with third parties outside of our business. But yes, the necessary information is shared with business partners, strategic partners, suppliers, affiliates, and marketers, for activities related to the operation of our business and the administration of the website.  The data that the User provides to the person in charge is collected for informational purposes, contact with the same, sending communications, sending promotions and discounts, giving the service of sale of products, collection and monitoring, all of which is in charge of the responsible or some other treatment manager duly empowered for these purposes.



Personal data are those that can be used to identify a person or contact them. The use of the service does not require you to provide personal information unless it is necessary to provide you with a service or provide you with a product.

The personal data of the users of the page may be collected in different ways, including, but not limited to: visits to the Website, registrations to a newsletter, placing an order, managing access to secure areas of the site, sending a form, sending emails, using our products or services or through other resources or activities available on  Personal data, through the website, is collected voluntarily. People also have the possibility to visit the website anonymously. In the event that the user refuses or does not wish to voluntarily provide their consent for the processing of their personal data or revokes their consent later, it will have the only consequence of making it impossible for the services offered to the User to be provided.

The user guarantees that all personal information provided by any means is real, complete, updated and truthful so it is your responsibility to keep your information in the same way at all times.

The controller will be responsible for keeping and maintaining the database and its contents secure on their own servers or sometimes stored on data processors or servers of third parties acting on our behalf.



The User may exercise the rights of access, rectification, deletion and revocation of consent to the processing of their Data, so they can do so by sending an email to which we request confirmation by telephone to ensure their correct reception.



Non-personally identifiable information may also be collected from users when they enter the website. This information may include but is not limited to: internet browser, device types, operating systems and other technical data related to how users connect to



This website may use "cookies" in order to improve the user experience in navigating the site. The visitor's internet browser may record "cookies" on their hard drive to record technical information regarding the user. This data may be used in internet marketing campaigns, such as, Adwords Remarketing Lists, interest-based campaigns, or others. The user is free to configure their browser not to accept the use of cookies or to be alerted when they are being used.



We collect personal information for the following purposes:

  • Improvement of our customer service.
  • Answer questions and requests from users.
  • Maintenance and improvement of the website and its functionality.
  • Sending information to users in relation to products and services of interest
  • Promotions, surveys, contests, or other functionality of the website.
  • Sending periodic emails, with the prior consent of the users.
  • Communication by telephone or other means to be determined.

All communications will be made under the provisions of the Law on the Protection of the Person against the processing of their personal data number 8968 and its Regulations. Users who do not wish to continue receiving communications or periodic emails will have the power to unsubscribe at any time, easily and free of charge by writing to or through the instructions found at the end of the messages that are sent.


We collect non-personal information for the following purposes:

  • Review, research, measurement and analysis for the purpose of maintaining, administering, improving and protecting our services, including analyzing trends and usage patterns and measuring the effectiveness of content, advertising, features or services.
  • Creation of new features and services.
  • The delivery of automated cookie-based content, such as tailored advertisements or search results.
  • Health and medical research; health and public service activities; health and medicine-related services; and other purposes described in this policy or your contract.



We reserve the right to modify this Privacy Policy at any time and without prior notice. At the bottom of this page is the date of the most recent update. We urge visitors to regularly check this page to stay up to date.



The user acknowledges that he has read and accepts this Privacy Policy and acknowledges that he is responsible for reviewing this page periodically to be aware of changes to it, just by making use of this website.  For questions regarding our Privacy Policy and the practices used on this website, you may contact us by the following means:



Phone +506 4082-5574

Address: From the Catholic church in Barrio Córdoba, 500 meters to the east, 30 meters to the north and 30 meters to the east, Zapote, San José.